Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 265,536 ratings
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Problems in the last 24 hours in Amherst, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Amherst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 09: Problems at Spectrum
Spectrum is having issues since 05:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Amherst, Erie County, New York
The most recent Spectrum outage reports came from the following cities:Tonawanda, Buffalo, Lancaster, Clarence Center, Grand Island, Depew, Niagara Falls, West Seneca, Sanborn, North Tonawanda and Clarence.
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| City | Problem Type | Report Time |
|---|---|---|
 Tonawanda | Internet | |
| Buffalo | TV | |
| Buffalo | Internet | |
| Lancaster | Internet | |
| Buffalo | Phone | |
| Buffalo | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Amherst, New York
Latest outage, problems and issue reports in Amherst and nearby locations:
- TED TALKS (@wrzosevelt) reported fromBuffalo, New York
Wi-Fi out again this week @GetSpectrum get your sh*t together
- Peter Tingle (@Nick_Crawford92) reported fromAmherst, New York
It sucks that we only have one option for internet provider on my street, because @Ask_Spectrum ******* sucks.
- Daniette Par Dee (@DPardee1028) reported fromNiagara Falls, New York
@Naptimez We had the SAME issues with TWC... years, dozen of techs, then finally the direct cell number for level 4 supervisor... just REDICULOUS! Hope it gets fixed!!
- thinksojoe (@thinksojoe) reported fromBuffalo, New York
@Ask_Spectrum Nah. I'm just gonna call and try to cancel again tomorrow. Your terrible service has been ruining my tv watching experience for far too long.
- Sabres 7th (Wo)Man (@SabresCutie) reported fromNorth Tonawanda, New York
My internet is going up 4 bucks yet it’s as slow as ever. @Ask_Spectrum you haven’t enhanced anything. 🙄
- crownbflo (@crownbflo) reported fromBuffalo, New York
@IDigPotatoes @Ask_Spectrum We agree they are just awful.
- grace moser (@Bevs_House) reported fromBuffalo, New York
Hey it’s midnight which means it’s my birthday and I’m spending it on the god damn phone with @GetSpectrum because our internet doesn’t work again :) such a nice little treat
- Christopher Ouimet (@NowThatOuimet) reported fromBuffalo, New York
. @GetSpectrum @Ask_Spectrum is terrible. I’m in the city of Buffalo so they’re my ONLY option for internet. They keep sending me “deals” but it’s always the same crap. I have DirecTV Now, and Spectrum is not even close to their level. And $9.99 to install a cable box MYSELF!
- Katie (@Maybek8e) reported fromBuffalo, New York
@AllentownJ @GetSpectrum This seems to be their MO whether on the phone or in the store. That is one of the reasons why I went with Verizon this time around because of their customer service staff, for high prices, intermittent WiFi and cable that always freezes as a bundle is not worth it.
- Vano™ (@Matt_Tavano) reported fromNiagara Falls, New York
@Ask_Spectrum my internet is not working AGAIN
- αмαи∂α нσρє 🦄 (@UnicornZombies) reported fromClarence, New York
Tell me @GetSpectrum why I’m paying $50 for WiFi THAT DOESNT WORK OR IS SUPER SLOW 99% OF THE TIME.
- Jay Wilcox (@TopSpinJay) reported fromCheektowaga, New York
@GetSpectrum @Ask_Spectrum I hope service is stable now in our area. It’s been down for almost five hours total today.
- Peter Tingle (@Nick_Crawford92) reported fromTonawanda, New York
@Ask_Spectrum The issue is something you won’t help with- we have no other option for internet where I live, and you decide to raise rates for no reason. That’s uhhhh bullsh*t.
- kim prisinzano (@kimprizz) reported fromAmherst, New York
i swear to God @GetSpectrum don't mess with @WGRZ it is the only worth while channel i watch like 90% of the time! @GetSpectrum by fer the worst cable carrier i have ever sent with , if i had a choice it would not be you!
- Judy Leidolph (@juju2314) reported fromCheektowaga, New York
@GetSpectrum Spectrum has been charging my bill $24.99 for the past 2 months for TV Streaming. Called to get a refund as we didn’t authorize this. Wouldn’t refund whole amount. Now onto the public service commission
- crownbflo (@crownbflo) reported fromBuffalo, New York
@ambeercecilia @IDigPotatoes @Ask_Spectrum Lol their bots that just offer “service” but the utility quality never changes. sh*t went down on our opening day + is spotty regularly. Would get @verizonfios for our business if we could 😭
- grace moser (@Bevs_House) reported fromBuffalo, New York
Hey guys, @Ask_Spectrum was able to see on my account that i have been calling monthly since May with internet issues. But don’t worry, today when i was calling to cancel our tv services, they offered me a one time only $10 credit on my bill for all my troubles. 🖕🏻
- Colten Kitcho (@ColtenKitcho) reported fromBuffalo, New York
@GetSpectrum you have the worst streaming app of all time. You’re ruining my evening
- Tony (@tojo381) reported fromGrand Island, New York
Officially done with spectrum! Worst company and worst job I've ever had!!
- Christopher Ouimet (@NowThatOuimet) reported fromBuffalo, New York
It’s amazing how @GetSpectrum absolutely does not care about their customers. Sucks when they’re the only option for internet. Wish @verizonfios was an option in Buffalo. Very annoying.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- TTime 🚀 (@ttime3519) reported
@Ask_Spectrum when the hell are you gonna fix your internet service? You said 9:30pm but still nothing. My wife and I had to miss a full day of working from home because of this crap and we shouldn't have to miss another tomorrow. Get it together!
- Fogeta Bowtet (@bowtet) reported
@GetSpectrum Can yall fix your damn outage already instead of waiting until tomorrow?
- Zbeees🦁 (@Zbeees1) reported
I live in Texas, I just watched some Jack *** on TWC tell the world we are all struggling and dying down here. Jfc bro we good here.
- lebon jame (@MattJustin14) reported
All jokes aside @Ask_Spectrum your company needs to jump off a cliff or fix your ******* service
- TheRealDealDarnell (@RealDealDarnell) reported
@weatherchannel Poor job TWC for glorying animal abuse, no matter how innocent it seems. Poor guy was probably scared out of his mind, subjecting him to all that chaos.
- Paramjit /Perry/ Kahai, Ph.D. (@PerryKahai) reported
@Ask_Spectrum your mobile connectivity sucks! I shouldn't have to turn on Wi-Fi calling to be able to call without getting disconnected! @TMobile, I ain't leaving you anytime soon!
- Daniel Muro (@dmuro88) reported
@Ask_Spectrum really has the audacity to raise my bill 5% despite giving **** service every month.
- JSH (@jmullberry) reported
@Ask_Spectrum Why is there still an outage in 91367? It has been out since 8:30am and it is now 11:49 PM. So much for wfh
- Fogeta Bowtet (@bowtet) reported
@Ask_Spectrum Nah see, it's only inconvenient and frustrating because its YALLS internet service. I already called and was told the problem. Yall need to FIX IT
- Lil Ahegao ⚡ (@Ahegao_Official) reported
@Ask_Spectrum Status on outage 75134.
